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Captain - Outlet 餐厅领班

一般信息

国家/地区
中国大陆地区
省/市
北京
位置
北京瑰丽酒店
部门
餐饮 - 服务
职位类型
全职正式员工

职位描述

 

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

You will be part of the Country Kitchen restaurant within the Food & Beverage division, working alongside a passionate team dedicated to delivering exceptional dining experiences. This role reports to the Restaurant Team Leader and collaborates closely with waiters, bartenders, and hostesses to ensure seamless daily operations and a cohesive team environment.

YOUR ROLE

As Country Kitchen Captain, you play a key role in delivering outstanding guest experiences by leading the service team and ensuring operational excellence. You will support the Restaurant Team Leader in driving service quality, team collaboration, and achievement of outlet goals, while consistently exceeding guest expectations and contributing to the success of the hotel’s F&B operations.

HOW YOU’LL MAKE THE PLACE

- Ensure all service sequences and procedures are consistently followed to the highest standard

- Lead, support, and motivate the team to deliver courteous, professional, and personalized service

- Coordinate daily operations, including task allocation, opening and closing duties, and briefing support

- Engage with guests, handle enquiries effectively, and create memorable dining experiences

- Maintain strong communication across departments to support smooth operations

- Monitor supplies, control wastage, and support inventory processes to ensure operational efficiency

COULD THIS BE YOU?

- You are passionate about delivering exceptional guest experiences with strong interpersonal skills

- You demonstrate professionalism, teamwork, and the ability to build positive working relationships

- You communicate confidently in English, both verbally and in writing

- You have solid knowledge of food and beverage service, including menu items and service standards

- You are detail-oriented, organized, and able to manage multiple tasks effectively

- You are proactive, adaptable, and willing to learn while supporting and developing others

OUR BENEFITS

As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

 

关于我们

Rosewood Beijing exquisitely expresses the brand’s A Sense of Place philosophy by reflecting the history, culture, architecture and sensibilities of the location. Rosewood Beijing is located in the central business district of Chaoyang District, opposite the iconic CCTV Tower. The 283 guestroom hotel delivers an authentic manor house guest experience, complete with a curated contemporary art collection showcasing local artists’ work. Five overnight spa suites are unique to Beijing's Sense® spa. Six restaurants and lounges, plus Beijing's only outdoor wedding garden, make this property appealing to both the luxury traveler and local residents.